Cancelling Datto SaaS Defense
You can cancel the SaaS Defense service for a client through the Datto Partner Portal.
To cancel SaaS Defense for a client:
- Navigate to the Datto Partner Portal.
- Select Status > SaaS Protection Status.
- Click Licenses.
- For the applicable client, click the dotted menu at the end of the client's row.
- Select Cancel Subscriptions.
- Select the SaaS Defense check box.
NOTE Selecting the SaaS Protection check box automatically selects the SaaS Defense check box, allowing you to cancel both.
- Select a reason for cancellation.
- In the text box indicated, type Cancel Subscription (not case sensitive).
- Click Cancel Subscriptions. A confirmation is displayed.